Online Technology for Research & Insight

FAQs: Interactive question types

Frequently asked questions. Click on any question to see the answer.

Card sort questions


CSQ01 What does the Card Sort question type allow me to do?

Card Sort questions allow respondents to drag-and-drop items into containers in order to sort or classify them. There are four different variations within Card Sort: sorting text items into multiple containers, sorting images into multiple containers, ranking text items and ranking images. You can specify whether items should be dropped into a single container or multiple containers, and how many items each container should hold.

CSQ02 How is the analysis shown for a Card Sort sorting question?

For Card Sort questions that don’t involve ranking, the analysis is shown by the items selected (i.e. the left hand side items), with percentages given for each of the container headings. There may be times when you want to see the results the other way round – for example, to assess how items compare within each Container. This is possible by creating a Derived Variable for each container and then creating Derived Answer Options for each item you want to display.

CSQ03 How is the analysis shown for a Card Sort ranking question?

Each card sort item is assigned a calculated score based on the number of times it is ranked in each position (first, second, third, etc). The item which scores highest overall is given an Index rating of 100, and awarded a Rank of 1. The Index rating takes note of the number of times an item is chosen to avoid bias towards those that are rated highly but less seldom chosen.

CSQ04 Can I change the appearance of Card Sort questions?

Yes, you can change the border of the items to sort and the border of the containers. The default setting is brown to match the default of the progress bar. To change the colour, go to the Appearance menu and amend the progress bar colour to your choice. This colour will then also be applied to the Card Sort borders and will help keep the look of your survey consistent. Note: this colour will be applied even if no progress bar is used in the survey.

CSQ05 Can I set conditions based on answers in a Card Sort question?

Questions, items and pages further down the survey can be made conditional on answer options from text and image Card Sort questions. Conditionality can be based on both item and container combinations. However, conditions cannot be set based on Card Sort ranking questions.

CSQ06 Can I generate dynamic answer lists (showing options selected in a previous question) to use as items in a Card Sort question?

Using dynamic answer lists for Card Sort items (or containers) is not an option currently available. If you need to use dynamic answer lists for further questions, consider using a Matrix question (with column headers being equivalent to container labels) instead of Card Sort.

CSQ07 Do you have any tips for creating Card Sort questions?

As Card Sort is a reasonably complex question type, we recommend you make the wording of the question very clear and state what you are expecting respondents to do, especially if you have added in specific conditions (like requiring all items to be moved and sorted). Only add conditions or validation if absolutely necessary. Also try to avoid putting too many items or containers into one question, as this will complicate the question and potentially frustrate respondents.
If using images, try to keep all image files the same size and proportion. Large images will always be displayed as thumbnails that are 100 pixels tall, however the width will vary depending on proportion. If the images in a question are all different proportions then this will make the page look messy.

Slider question types


SLI01 How do I use Number Scale sliders?

Use Number Scale sliders to create a question where the respondent chooses a number from a range that you specify by sliding a cursor. You specify the text description (question text) for each slider and the lowest, highest and default number values for the slider selection points. When you analyse this question the report will show how many people specified each number on each slider as well as working out an average for each slider. The standard matrix equivalents are radio buttons and drop-downs. For Number Scale slider questions you must specify a default value. An "N/A" checkbox is always displayed against each row. When checked by the respondent this disables that row's slider and is equivalent to the row not being answered. The respondent can uncheck the box to re-enable that row's slider. If the question is made compulsory, the N/A box is hidden, and every row must be answered.

SLI02 How do I use Value Statement sliders?

A Value Statements slider lets you specify the label for each slider (the question text) and also the range of answer values (eg Very Satisfied to Very Dissatisfied, etc). In the analysis you see how many people placed each slider against each value. And if you were assigning numeric scores to each answer value then the average will be calculated and shown as well. Standard matrix equivalents are radio buttons and drop-downs. For VALUE STATEMENT slider questions you must specify a default value. An "N/A" checkbox is always displayed against each row. When checked by the respondent this disables that row's slider and is equivalent to the row not being answered. The respondent can uncheck the box to re-enable that row's slider. If the question is made compulsory, the N/A box is hidden, and every row must be answered.

SLI03 How do I use Per Cent Split sliders?

If you want to know what percentage of a respondent's time, money etc they spend on a range of activities, the Percent Split slider is what you should use. Each slider runs from 0% to 100% and when the respondent's answers are saved we scale them so they always add up to 100. The analysis shows the average percentage for each row of the slider matrix. Standard matrix equivalents are Number entry with Constant Sum=100.

SLI04 How do I use Mixing Desk sliders?

Each Mixing Desk slider has opposite values at either end. E.g. Very strong/Very weak, Inviting/Forbidding, etc. Each slider starts in the middle and there are five positions on either side, giving an eleven-point scale. The analysis shows how many people positioned each slider at each position and also calculates an average score, with 0 meaning an average in the middle, -5 meaning maximum to the left-hand side, and 5 meaning maximum to the right-hand side. For Mixing desk sliders, an "N/A" checkbox is always displayed against each row. When checked by the respondent, this disables that row's slider and is equivalent to the row not being answered. The respondent can uncheck the box to re-enable that row's slider. If the question is made compulsory, the N/A box is hidden, and every row must be answered.

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