Online Technology for Research & Insight
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Our advice on using online technology to gather better research data.

Info  Video demonstrations of core usage techniques

NEW: A library of great videos to demo how to create surveys, manage panels, and use data analysis tools.

PDF  How to Build Better Online Surveys  (0.1 MB)

Twenty top tips for building surveys that get great response rates and gather reliable and accurate data.

PDF  Using Images & Multimedia in Online Surveys  (0.2 MB)

Embed images, video and audio files to get timely feedback on such things as creative and sales collateral.

PDF  Optimising Surveys for Mobile Devices  (0.3 MB)

Follow these guidelines to create great surveys for iPads, iPhones, smartphones and tablets.

PDF  How to Build Response Rates for Online Surveys  (0.2 MB)

Some of the things you need to think about to ensure respondents comeplete a survey online.

PDF  What to include in a Customer Satisfaction Survey?  (0.2 MB)

Measuring customer satisfaction on a regular basis is a core activity for any good business.