Online Technology for Research & Insight

Demographix is closing.

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A treasure trove of advice and tips for doing better online research.

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Frequently Asked Questions

A series of FAQs articles with hundreds of questions and answers on how to do things in Demographix. Our most frequently asked questions on building surveys, analysing data, panel management and problem solving. You can browse through the folders to get hints and tips, or search all of our FAQs using the site's Search function above.

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Demographix User Guides

A range of guides for beginners (and even our most advanced users), including: Survey building essentials; Analysis and reporting; Email and panel management; Demographix account administration; and our Image hotspot guide. Altogether they make up the User Manual for our software.

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Best Practice Guides

Want some advice on how to build brilliant surveys? Need to know more about optimising surveys for mobiles and tablets? Tips on how to use images and multimedia effectively? We have a range of guides for you! You can also learn how to build response rates, and get advice on what to include in Customer Satisfaction Surveys.

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Briefings Library

We've started to put together a library of briefing documents, background materials, white papers and case studies. First up, is a Glossary of Online Research Terms that will help new recruits to the research industry, and inform older hands about newer technology. Also new is a handy Comparison Chart to compare us with other suppliers.

Existing Demographix Users:

When you're logged in, don't forget to use the Helpdesk to get speedy advice from us. Click on the orange link at the bottom left of your screen and raise a helpdesk ticket: we'll get back to you sharpish!